Privacy Policy – SmartLoan

 

Privacy Policy – SmartLoan - Eligibility Check

Effective Date: July 2, 2026

Welcome to SmartLoan - Eligibility Check. We value your privacy and are committed to protecting your information. This Privacy Policy explains what information may be collected while using the application, how it is used, and the measures taken to safeguard it.

By downloading, accessing, or using SmartLoan - Eligibility Check, you acknowledge and agree to the practices described in this Privacy Policy.

About the Application

SmartLoan - Eligibility Check is designed to help users estimate loan eligibility, calculate monthly EMI payments, and access financial calculation tools for informational purposes.

The application is available for use without requiring user registration or account creation.

Information We Collect

The app does not request or retain highly sensitive personal information, including but not limited to:

  • Passwords

  • Internet banking credentials

  • Credit or debit card information

  • Government identification numbers

  • Financial account login details

However, certain technical and device-related information may be collected automatically by third-party services that support the operation, security, and performance of the application.

Customer Support

To assist users with questions, technical issues, or feedback, the app includes a customer support feature.

When contacting support, you may voluntarily provide:

  • Your name

  • Email address

  • A description of your inquiry or issue

Support information may be securely stored using Firebase Firestore to help us manage requests and provide assistance.

The information you submit is used solely to:

  • Respond to your inquiries

  • Provide customer assistance

  • Investigate technical issues

  • Improve application quality and user experience

We do not sell, rent, or share your support information with unauthorized parties.

Third-Party Services

To deliver core functionality and improve app performance, SmartLoan - Eligibility Check may integrate trusted third-party services, including:

  • Google Play Services

  • Google AdMob

  • Firebase

  • Firebase Analytics

  • Firebase Crashlytics

  • Meta SDK

These providers may collect limited technical information according to their own privacy policies while delivering their services.

Advertisements

The application may display advertisements provided by Google AdMob.

Advertising partners may automatically collect certain device-related identifiers and technical information to:

  • Display relevant advertisements

  • Measure advertising effectiveness

  • Prevent advertising fraud

  • Improve advertising performance

Analytics and App Performance

To better understand how the application is used and to improve overall reliability, we utilize analytics and performance monitoring services, including:

  • Firebase Analytics

  • Firebase Crashlytics

  • Meta Analytics

These services assist us in:

  • Monitoring application usage

  • Identifying crashes and errors

  • Improving stability

  • Enhancing application features

  • Optimizing overall performance

  • Delivering a better user experience

Diagnostic Information

If an unexpected error occurs while using the application, diagnostic information may be collected automatically by integrated third-party services.

Such information may include:

  • IP address

  • Device manufacturer and model

  • Android operating system version

  • Application version

  • Date and time of activity

  • Crash reports

  • Performance metrics

  • Device diagnostics

This information is used exclusively for troubleshooting, maintenance, and improving application reliability.

Application Updates

We may periodically release updates that introduce new features, security enhancements, bug fixes, and performance improvements.

For the best experience, users are encouraged to install the latest version of the application whenever updates become available.

Data Protection

We implement reasonable administrative and technical safeguards to help protect information processed through the application.

Although we strive to maintain secure systems, no electronic storage method or internet transmission can be guaranteed to be completely secure.

Because SmartLoan - Eligibility Check does not require user accounts, we do not maintain passwords, financial account credentials, or similar sensitive authentication information.

Children's Privacy

This application is not intended for individuals under 13 years of age.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through the application, please contact us so we can promptly review and remove the information where appropriate.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any revisions will be posted within the application or on the relevant policy page, along with the updated effective date. Continued use of the application after changes become effective indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Email: hdantaliya@gmail.com

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